Technical Support Representative
1-3 years
2L-3L
Chennai
- Posted: 12 days ago | Openings: 5 | Applicants: 200
Job highlights
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Job description
- Respond to queries either in person or over the phone.
- Write training manuals and FAQs for users.
- Install, modify, and repair computer hardware and software.
- Run diagnostic programs to resolve problems.
- Collaborate with other team members to troubleshoot and resolve issues.
- Customer Support: Provide excellent customer service through technical assistance and support.
- Troubleshooting: Diagnose and resolve technical hardware and software issues.
- Documentation: Create user manuals, FAQs, and other documentation to assist users.
- Training: Educate users on new systems, software, and devices.
- Problem-Solving: Apply analytical skills to identify and resolve complex technical issues.
Role: Technical Support
Industry Type: IT Services & Consulting
Department: Technical Support
Employment Type: Full Time, Permanent
Role Category: Technical Support
Get In Touch
Get In Touch
V V Mahal Rd, near Income Tax Department, Nehru Nagar, Tirupati.
parameswari@acestech.in
+ 91 08790767399
© Aces Tech. All Rights Reserved. Designed by HTML Codex